& Mother Gift Card
If you are purchasing one our e-gift cards we offer a complimentary hand written note, sent via post directly to the recipient. Blending digital with physical for an extra personal touch.
Please add an order note at checkout including your personalised message, recipient name & postal address, and we will take care of the rest.
£4.95 Our standard shipping is Royal Mail with an expected delivery of 3-5 working days.
£7.00 Express shipping is either by Royal Mail or DPD, depending on the order with an expected delivery of 1-2 working days, but generally is next day Monday-Friday.Please note that orders made after 1pm will not necessarily be processed until the following day.
For our International customers we currently have a flat fee of £20 for all shipments. Please allow 8-14 working days for delivery.
We are working to find a solution that would allow us to be more specific with the shipping cost in relation to the size/weight of your order. If your order is non-urgent please do email us at firstname.lastname@example.org ahead of ordering in case we can find a helpful solution for smaller/lighter pieces.
All local custom taxes & duties will be the responsibility of the recipient and we can offer no guarantees on how long each local customs process will take. During any International customs process, duty fees may be charged upon receipt. We will not be able to advise on the likely value of these fees or offer any guarantees on which items or countries are exempt. Refusal of packages or failure to collect your parcel and pay any duties is not the responsibility of & Mother Store and will not result in a refund. The package will be considered abandoned by the courier.
Unfortunately we can't accept returns on any apothecary items, tonics & tinctures.
We hope that you love everything you buy from & Mother but if something isn't quite right you can of course return or exchange items up to 14 days after purchase. Your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please also make sure you ask for proof of postage from the courier.
Please contact us at email@example.com if you would like to return or exchange an item.